This Shipping Policy explains how we process and deliver orders placed through jabwear.net.
JAB Wear is operated by JAB Wear INC, based in Denver, Colorado, United States.
We aim to provide a clear and reliable delivery experience and to keep customers informed throughout the order process.
2. Order Processing
Orders are processed after payment has been successfully completed.
Processing time may vary depending on product availability, order volume, holidays, weekends, and other circumstances.
Orders are generally processed in the order they are received.
If additional information is required to process your order, our customer service team may contact you using the information provided during checkout.
Please make sure that your contact and shipping information is accurate before completing your purchase.
3. Shipping Availability
Shipping options and destinations available to you are displayed during the checkout process.
Available shipping services may vary depending on:
Delivery destination
Product availability
Shipping method
Local carrier availability
Other applicable delivery conditions
If a particular destination is not available at checkout, we may be unable to ship an order to that location.
4. Shipping Costs
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on factors such as:
Delivery destination
Shipping method
Order contents
Order size or weight
Applicable promotions
Customers will have the opportunity to review applicable shipping charges before submitting an order.
5. Estimated Delivery Times
Estimated delivery times may vary depending on the shipping destination, selected shipping method, order processing time, carrier operations, and other circumstances.
Any estimated delivery timeframe presented during checkout or in shipping communications is an estimate and is not necessarily a guaranteed delivery date.
Unexpected circumstances such as severe weather, carrier delays, holidays, customs processing, incorrect address information, or other events outside our reasonable control may affect delivery times.
6. Order Tracking
When tracking information is available for an order, it may be provided through the shipping confirmation or other order-related communication.
Customers can use the provided tracking information to monitor the progress of their shipment.
Please note that tracking information may take some time to appear or update after a package has been handed to the carrier.
7. Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please carefully review your:
Full name
Street address
Apartment or unit number
City
State or region
Postal code
Country
Contact information
If you notice an error after placing an order, please contact us as soon as possible.
We will make reasonable efforts to assist with address changes before an order is processed or shipped. However, we cannot guarantee that changes can be made after fulfillment or shipment has begun.
8. Delayed Shipments
While we work to process and ship orders as efficiently as possible, delivery delays may occasionally occur.
Possible causes of delay include:
Carrier delays
Severe weather
Public holidays
High shipping volumes
Customs processing
Incorrect or incomplete delivery information
Transportation disruptions
Other circumstances beyond our reasonable control
If your order appears to be delayed beyond the applicable estimated delivery period, please contact us with your order number.
We will review the available shipping information and assist where possible.
9. Lost or Missing Packages
If tracking information indicates that a package has been delivered but you cannot locate it, we recommend checking:
Your delivery address
Mailroom or reception area
Property entrance
Household members
Neighbors
Other locations where the carrier may have left the package
You may also contact the applicable carrier using the tracking information provided.
If you are still unable to locate your package, please contact JAB Wear customer support with your order number and tracking information so that we can review the situation.
10. Damaged Packages
If your package arrives visibly damaged, please inspect the contents as soon as possible.
If the product has been damaged during delivery, contact us with your order number and provide relevant details and photographs when available.
We will review the matter and provide appropriate assistance according to the circumstances and applicable policies.
11. International Shipping
Where international shipping is available, delivery may be subject to additional requirements.
International orders may be affected by:
Customs procedures
Import requirements
Local taxes
Duties or other charges
Carrier restrictions
Local delivery regulations
Any applicable customs duties, import taxes, or other charges that are the responsibility of the customer will depend on the destination and applicable local requirements.
Customers are responsible for understanding any applicable import requirements for their destination.
12. Customs Delays
For international shipments, customs authorities may inspect or hold packages as part of normal customs procedures.
Such processing may extend delivery times.
JAB Wear does not control customs processing times and cannot guarantee how long a shipment may remain with customs authorities.
13. Undeliverable or Returned Shipments
A shipment may be considered undeliverable if, for example:
The address is incorrect or incomplete
The recipient cannot be located
Delivery is refused
The package is not collected within the applicable carrier period
The destination is unavailable for delivery
If an order is returned to us because of an incorrect address or another issue attributable to the customer, additional shipping arrangements or charges may apply where permitted.
Any refund for an undeliverable shipment will be handled according to our applicable Refund Policy.
14. Changes to Shipping Information
Shipping methods, delivery destinations, estimated delivery times, and applicable shipping charges may change from time to time.
The shipping information presented during checkout is the most current information applicable to the order at the time of purchase.
15. Contact Us
If you have questions about shipping or delivery, please contact our customer service team.
JAB Wear INC
3555 W 38th Ave, Suite 20 Denver, CO 80211 United States
